Streamlining processes and improving decision making is critical as demands intensify to minimize credit risk, increase customer acquisition, and improve retention rates. In today’s fluctuating economic environment, companies, especially financial institutions, stand to make strong gains from decision management if it is applied correctly.
This requires the integration of robust, automated decision management systems into operational processes. However, these decision management systems must be grounded in the context of a sophisticated Business Rule Management System (BRMS) in order for companies to gain the agility, profitability and new growth to stay competitive and successful in the marketplace.
This white paper includes an introduction to decision management, written by James Taylor, one of the leading experts in the field.