At an IMD Discovery Event, 75 participants reflected on the challenges of building a service-centric organization, discovered some of the best practices of leading companies and networked with their peers. Executives left better equipped to navigate the transition from the...
Just 20 per cent of finance executives feel their organisation is ready to embrace a digital future. The Future of Financial Services special report, published in The Sunday Times, examines how the scale and speed of the technological revolution is...
Your company strives to innovate and differentiate, but do you have a sneaking suspicion that your buyers see less and less meaningful differentiation between your offer and that of your competitors? This experience is becoming increasingly common as competitors replicate...
Google’s five keys to a successful team Collaborative teams do much of the work at organizations everywhere, so a research team from Google’s People Analytics group set out to determine what makes for an effective team at Google. And it...
“Instead of searching the world broadly, we are all kind of searching only in this little sphere,” Terwiesch says. “In innovation, variance is your friend. You want wacky stuff because you can afford to reject it if you don’t like...
Networked devices engaged in machine to machine conversations can optimize what to do, when to do it, and by how much, but do we trust them to ever ask: “why are we doing this in the first place?” Why are we...
Acording to by Katharine Schwab, innovation is hard to pin down, but with these six insights Ideo says it’s cracking the code. IDEO’s “Creative Difference” survey assesses an organization’s innovativeness, helping teams find tangible ways they can improve.  How do you...
  70 executives recently took part in a highly participative IMD Discovery Event to understand the concept of open innovation that is currently creating more choice for consumers than ever before. Businesses that fail to embrace open innovation run the...
Business corporations are perhaps the most influential organizations in society and have long been recognized as important contributors to the common good. Society grants corporations unique privileges in order to harness their great capacities to serve its needs. Yet...
Get ready for big digital transformation 3.2 billion people are now online, and they are already spending more time there than watching TV. They are making and watching videos about products they like – and tweeting vigorously about customer service that...
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