customer focus | Thinking Ahead

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Future-Proof Business

The Art of Differentiation: 5 Perspectives on Developing Unique Business Models

Dr. Ev Damigo; PhD - April 15, 2019

Culture & Engagement

Creating Maximum Customer Value through Employee Engagement (video+article)

Dr. Ev Damigo; PhD - April 15, 2019

Ideas that WORK

A customer-centric strategy setting (video+article)

Dr. Ev Damigo; PhD - April 15, 2019

Expert Talk

Sell the Story: Seth Godin on marketing, storytelling and customer care...

Dr. Ev Damigo; PhD - April 15, 2019

Future-Proof Business

Linking Budgeting with Customer Strategies

Dr. Ev Damigo; PhD - April 15, 2019

Future-Proof Business

Business model innovation: Moving from products to services and solutions (video+article)

Dr. Ev Damigo; PhD - April 15, 2019

Expert Talk

Customer Service: New Rules for a Social Media World [video+book]

Dr. Ev Damigo; PhD - April 15, 2019

FEATURED

Capturing Value and Avoiding Commoditization: Business Model Differentiation & Pricing (videos+article)

Dr. Ev Damigo; PhD - April 15, 2019

Expert Talk

From Product to Service: Navigating the Business Model Innovation Transition (video+report)

Dr. Ev Damigo; PhD - April 15, 2019

Ideas that WORK

Business Events: Designing an immersive brand experience [video+article+report]

Dr. Ev Damigo; PhD - April 15, 2019

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COLLABORATIVE ENGAGEMENT: An Innovative Approach for boosting the Effectiveness of a Performance Management System...

Culture & Engagement Dr. Ev Damigo; PhD - May 14, 2019

Staffing Industry Latest Research

APAC Financial Results Q2 2020
Revenue in the reported 54 publicly traded staffing firms in the Asia Pacific region rose by a median of 1.3% during Q2 2020, compared to the same period in 2019. Among the companies included in this report, 23 reported a decrease in revenue. The Covid-19 outbreak negatively impacted the results of many staffing firms during […]
Coronavirus (COVID-19) Resource Center
Curated by SIA, the resources below represent a collection of articles, data tools, and websites that offer actionable insights related to the coronavirus and COVID-19 outbreak. The section at the bottom lists SIA research reports that may be particularly relevant to our Corporate Members and CWS Council Members during this time of strategic and tactical […]
Asia Pacific Legal Update Q3 2020
In this report, we round up the legal developments affecting the workforce solutions ecosystem across the Asia Pacific region in Q3 2020:Australia South Australia’s amended licensing regime in force ACT introduces labour hire licensing from 2021 Queensland joins other states in criminalising ‘wage theft’ Alignment of NSW and federal modern slavery laws NSW bans insurance […]
Interactive Directory of Suppliers to Staffing Firms
This new interactive report identifies and categorizes specialist suppliers to staffing firms globally. Members can use this report to identify suppliers by both category and by geography. With 25 different categories and over 1,300 firms, the Directory provides a comprehensive range of solutions and services that staffing firms may require to operate their businesses more […]

IT Talent

The House Of The Future Is Here Right Now
As we welcome in 2020, we were interested to see that the BBC Archive has posted to their Facebook feed a 1989 programme by iconic TV show Tomorrow’s World. It examined what technology might be in the house of the future, in the year 2020. Curo Services’ Chief Technology Officer, Annie Andrews, takes a tongue... […]
How to become certified in Azure Cloud Computing
Microsoft is retiring the old Microsoft Professional Program and has introduced Microsoft Learn. Dan Mygind is committing himself to start on a learning path in the new year, looking at Azure Cloud Computing. In a few weeks’ time the fireworks and Big Ben will announce the start of a New Year where it is time... […]
What social media do IT candidates use for job hunting?
There have been many words written and videos produced about the benefits of social recruiting. Some of it comes from social media platforms and social media tools that have a vested interest in promoting this view. So where are the objective facts? Read on. To get some impartial evidence, we decided to survey over 800... […]

Social Talent

How to write job descriptions for remote work
It’s fair to say that 2020 has turned the recruitment world on its head. So many of the best practices and conventional methods of hiring irreparably shifted overnight, and it feels like we have been scrambling to realign. Remote work is now en vogue, initially from pure necessity but many companies have seen the benefits […]
First impressions are everything: The new importance of virtual onboarding
Starting a job is stressful even under the best circumstances. Add to that a global pandemic and remote working – you’re looking at a pretty daunting cocktail for the new recruit! The first day sets the tone for an employee at your company. And while the onboarding process has realigned to virtual, it’s still no […]
What’s new on SocialTalent this week?
It’s that time again! Every two weeks we proudly release brand new content onto the SocialTalent platform. We always want our users to be up-to-date on everything related to talent acquisition, hiring practices, industry trends and human resources. It’s an ever-moving beast and we want to make sure you’re stuffed to the gills with the […]

Undercover Recruiter

How to Create an Employee Advocacy Program
For employer brand teams wanting to centralize and activate those employee voices, a brand advocacy program may be your answer. “Brand advocacy, at its very foundation, is about how people are talking about the company,” Briana Daugherty reminds us. Daugherty is the Employment Brand Specialist at Cox Enterprises, where she’s built a brand advocacy program… […]
How Employers Can Deal with Changing COVID-19 Regulations
Research shows nearly half the population has reported feeling worried and stressed since the onset of the COVID-19 global pandemic earlier this year. With new health and safety measures at work to familiarise yourself with, constantly changing government regulations, and the future of the physical workplace remaining unclear, it’s hardly a surprise the mental health of both… […]
Fresh Perspectives for Post-Pandemic Working
Forecasting like the weather is fraught with difficulty, but at least the Met Office has decades of data, advanced modeling technology all combined with huge experience. Forecasting the future of work, how people will work, and what the workplace will look like – in the context of a global pandemic – is completely unprecedented. A… […]

Indeed | One search. All jobs.

Reinvent Your Hiring Process with Virtual Technologies
Today, talent acquisition and human resource professionals are navigating transformational change — and with change comes innovation. As employers pivot their recruitment strategies based on new economic realities, the hiring process is also evolving with the use of virtual hiring … The post Reinvent Your Hiring Process with Virtual Technologies appeared first on Indeed Blog.
How Virtual Hiring is Retooling the Company Playbook
Despite tough economic times, many organisations are still tasked with hiring in volume — and quickly. With businesses opening up again and companies starting to adapt to the current situation we also see an increase in the demand for certain … The post How Virtual Hiring is Retooling the Company Playbook appeared first on Indeed […]
Indeed and Glassdoor Are Partnering to Deliver More
Indeed and Glassdoor are partnering to bring clients the power of our combined strengths in hiring and employer brand solutions. We believe in the same simple approach: companies who tell their story well turn relevant candidates into hires. The partnership … The post Indeed and Glassdoor Are Partnering to Deliver More appeared first on Indeed […]

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