Work is not where you are.

Work is what you get done.

The traditional office environment is changing. Smart companies are busy seeking competitive advantages for their organizations and teams to reshape work by selecting and implementing the right tools and technologies to create their own workplace of the future.

New Study Shows Many Companies Expect a Greater Than 10% Increase in Productivity through Automation Technologies

Companies are Reshaping Work to Create Employee Engagement; Increase Employee Productivity and Collaboration 

Konica Minolta Business Solutions, a leader in smart office solutions, in partnership with Future Workplace, a research firm preparing leaders for disruptions in recruiting, development, and employee experience, today announced the results of a new study titled “The Workplace of the Future.”

The survey of 619 U.S. Human Resource decision makers found that automation technologies will have a major impact on the workplace to enable employees to become more productive.

The key findings include:

Seventy-six percent of respondents of the study agreed that work is not where you are. Work is what you get done.

Generational changes are driving an evolution of the workplace experience both in the physical space and in the tools and technologies. 
Key technology areas include visitor management systems, robotic video conferencing and conference room booking systems, IoT applications and virtual desktops.

Automation will have a major impact on the workplace. 42 percent of HR professionals said that utilizing automated technologies will result in more than a 10 percent increase in productivity.

IT security challenges such as data breaches remain a major concern among companies as they face significant costs due to data hackers. 12 percent of HR professionals surveyed said that they have paid ransom fees to free up computer data from a hacker and 40 percent of companies don’t have an HR policy to deal with the demands for ransom ware.

Some companies are laggards when it comes to BYOD policies. When asked if their company allows employees to bring their own device to work, 22 percent said they don’t. A third of those surveyed said that their primary reason for having a BYOD policy is to improve employee productivity.

“New Workplace of the Future technologies will increase employees’ productivity and will create new jobs that we can’t even predict yet,” said Rick Taylor, president and chief executive officer, Konica Minolta. “We know that Millennials and Generation Z want to work in a state-of-the-art office with the modern technologies that they are used to using in their personal lives. Companies that employ a Workplace of the Future strategy will be able to attract the best talent and gain the most productivity.”

“In addition to technology having a disruptive impact on the workplace, we also see technology creating new jobs and helping us all work smarter. HR needs to take a leadership role in understanding the full impact on technology as an enabler, enhancer, advisor and disruptor in the workplace.”

Jeanne Meister, Founding Partner, Future Workplace and co-author of The Future Workplace Experience: 10 Rules To Mastering Disruption in Recruiting and Engaging Employees

Companies Launch Internal Career Mobility Programs That Allow Employees To Test Drive New Skills

New Study Links Career Mobility to Improvements in Employee Engagement, Productivity and Teamwork

Future Workplace, an HR executive network and research firm, today announces the results of a new study sponsored by Cisco titled, Future Workplace Forecast: Navigating the Future of Work.

The key findings of this research are found in this executive summary, as well as in the newly published book, The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees, co-authored by Jeanne C. Meister and Kevin J. Mulcahy.

The key findings highlight results from a global sample of 2,147 human resource leaders and hiring managers in the United States, UK, Mexico, Japan, Australia, India, France, Canada, Switzerland and Brazil.

Employers are offering internal career mobility opportunities to allow employees to test drive new roles to prepare them for the future workplace.

The quantitative research shows how companies are creating new ways for employees to develop their skills and try out new roles while staying at their current employer. According to HR and hiring managers, offering career mobility will increase employee engagement (49 percent), improve employee productivity (39 percent) and improve employee teamwork (39 percent). Career mobility programs allow companies to increase their engagement levels while stemming job hopping. Companies that embrace career mobility will be viewed as a better place to work.

Companies are following a mobile first strategy inside the workplace.

Chief Marketing Officers were the first to focused on building an exceptional customer experience. Now heads of HR are leveraging marketing tools such as design thinking and sentiment analysis to create a compelling employee experience. Within the next three years, research is showing the job candidate experience will be a largely mobile experience for 45% of organizations surveyed.

New technical and managerial jobs are being created as smart technologies enter the workplace.

Organizations of the future will increasingly use technology to create extraordinary workplace experiences and do things previously impossible. Future Workplace identified 20 jobs that did not exist 10 years ago and are growing today because technology is augmenting and enhancing jobs.

Three of these jobs include: Recruiting Scrum Master, Employee Experience Director, and People Analytics Director.

“Business and HR leaders must take a leadership role in understanding the future of work and how to create a culture which is personalized, embraces career mobility and provides easy access to on-demand learning, says Jeanne C Meister, Founder Future Workplace and co-author of The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees. “Employers recognize they must grow and broaden employee’s skills, not just through formal learning but by being exposed to a myriad of new jobs and roles inside the company,” says Meister.

“The future of work will bring technology and the human touch together to drive differentiated experiences and intelligence that drives business impact. In these experiences, people are looking for customization and agility in how and where they work. We no longer work in a one size fits all world. We are now creating one size fits one experiences that accelerate teams, individual performance and continuous learning,” says Francine Katsoudas, SVP and Chief People Officer, Cisco.



A Whole New Way To Go To Work

The excitement generated by new technology is infectious in today’s workplace as game-changing solutions and leading-edge resources are making work become less about where you go and more about what you get done.
Teamwork has always been a staple in the success of any organization. Technology has raised the bar for how employees can enhance collaboration and significantly improve productivity – deeply enriching their workplace experience.


The best way to achieve maximum productivity in your business with minimum wasted effort or expense is to use the smartest resources available.


Lessons of the past said that, to be productive and successful, you had to work hard. Today’s lessons, however, say you have to work smart. You can do this with enterprise content management solutions that improve your business’s workflow processes, Workplace of the Future™ solutions that empower your employees to work smarter anywhere, anytime and anyplace, and heightened data security to reduce your risk. Being productive and successful is still the goal. The route to get there is very different.

The evolution of artificial intelligence in the workplace

Since the first appearance of the words “artificial intelligence” more than 60 years ago, our imaginations have been sparked. Imagine creating computers that simulate human intelligence.

AI has the potential to profoundly influence our lives, perhaps to the point when our world can be better understood and even predicted. In workplaces we can develop systems through which AI may evolve.


About Future Workplace:

Future Workplace is an HR executive network and research firm focused on the future of learning and working. The firm operates the Future Workplace Network, a consortium of Fortune 1000 global member organizations who use Future Workplace research and insights to future proof their learning and talent strategies. Visit to learn more.

JEANNE C. MEISTER is a founding partner of Future Workplace, an HR executive network and research firm. She is the co-author of the bestselling book “The 2020 Workplace” and is a regular contributor to Forbes. Jeanne is the recipient of the Distinguished Contribution in Workplace Learning Award, given by the Association for Talent Development (ATD) to one executive each year, honoring their body of work.

KEVIN J. MULCAHY is a partner at Future Workplace and, along with Jeanne, is the co-host of The Future Workplace Network, a membership community for HR executives. Organizations across multiple industries and geographies regularly engage him to facilitate corporate workshops on ‘future-proofing’ their business and HR strategies.