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Strategy | Operations & Growth

Why are so many companies wasting time and money on strategies that never come to life? Ironically, it sounds like they're doing all the right things. But this conventional wisdom is a trap: It creates a huge gap between your destination...
Quality, innovation, profitability, and growth all depend on having strategy and execution fit together seamlessly. Did You Know?      In a recent Strategy& global survey, 700 business executives were asked to rate their company’s top leaders in terms of their skill at...
Innovation and creativity In this engaging presentation of the eight essentials of innovation performance, McKinsey principal Nathan Marston explains why innovation is increasingly important to driving corporate growth. Taken together, these form an essential operating system for innovation within a company’s...
According to McKinsey research, many customer-experience transformations stall because leaders can’t show how these efforts create value. The authors, Joel Maynes and Alex Rawson in their article: 'Linking the customer experience to value,' contest that the reason is that they fail...
  Meeting customer expectations  Today’s customers do not want digital versions of the same manual, bureaucratic processes they faced yesterday. They search, download, pay, and listen to music all in one go. Companies that want to win at digital adoption are therefore recognizing...
Find out how Strategy&'s Fit for Growth approach offers companies a more strategic way of managing their cost agenda, helping them become leaner, stronger, and ready to grow.   A few differentiating capabilities drive a company's identity and success. But what do...
Dubai One interviews Strategy&’s Samer Bohsali to discuss the Ideation Center insight entitled “Preparing for the digital era: The state of digitalization in Gulf Cooperation Council (GCC) businesses. Our world is becoming ever more digitalized. Billions of devices and machines...
Strategy That Works: Combining aspiration and execution to create lasting advantage "Strategy That Works" co-author, Paul Leinwand, brings to life some key concepts from the book. Building on more than a decade of research, he explains how companies like Haier,...
Customer in the Center Identify what’s most important to your customers. Seth Godin is right: You want to focus your energy on pleasing your truly rewarding customers. If it’s not clear exactly who they are, make sure you’re spending enough time on...
When the benefits and values are not perceived by the customer and the attributes are standardized, goods and services become commoditized. According to Professor Michel, “Commoditization is a bad word. It is procurement’s weapon to make you lower your prices. And...
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