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When the benefits and values are not perceived by the customer and the attributes are standardized, goods and services become commoditized. According to Professor Michel, “Commoditization is a bad word. It is procurement’s weapon to make you lower your prices. And...
According to IBM Global CEO Study titled “The Enterprise of the Future”. “Disruptive by Nature” is the fourth of the five characteristics that define the Enterprise of the Future. Business processes, as well as some products and services, are becoming...
By Professor Bettina Büchel and Michael Sorell Executives from around the world took part in a global mindset survey: Orchestrating Winning Performance.     Based on their responses, we identified five critical sources of competitive advantage linked to how managers perceive and act...
Digital is about unlocking growth now. Having a clear understanding of what digital means allows business leaders to develop a shared vision of how it can be used to capture value. The authors, Karel Dörner and David Edelman, in this McKinsey...
At an IMD Discovery Event, 75 participants reflected on the challenges of building a service-centric organization, discovered some of the best practices of leading companies and networked with their peers. Executives left better equipped to navigate the transition from the...
"In the twenty-first century a new vision of leadership is needed more than ever. Leaders must integrate knowledge and talent from individuals in the private, not-for-profit, and government sectors to advance the common good." Marilyn Carlson Nelson, Chairman Carlson School...
CEO perspectives – IMD President Dominique Turpin talks with KPMG Nicholas Griffin, Head of the Global Strategy Group at KPMG shares results and insights from a recent KPMG study that surveyed 1,200 CEOs. Findings show that CEO perspectives differ greatly...
Finance executives must meet a growing number of complex demands and challenges if their companies are to reach the next level of profitable growth. Operational excellence around core financials is certainly essential. CFOs and their teams are expected to standardize...
According to Don Sull, an alumnus of McKinsey and a senior lecturer at the Massachusetts Institute of Technology’s Sloan School of Management: When it comes to innovation, the single most common piece of advice may be to “think outside the box.” Constraints,...
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