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Ideas that WORK

  Boundaries between industries are eroding. The relationships among suppliers, producers, and consumers are also blurring,  more rapidly than many business decision makers are prepared for. Dr Chander Velu, head of the IfM’s Business Model Innovation research programme, contests why having digested...
  the digital future As well as being a preoccupation for individual businesses, business model innovation is also an issue for national economies. In spite of the emergence of new technologies, achieving sustainable growth and productivity remain major challenges. Being able...
It happens regularly all over the world and in every company. The CEO addresses his collaborators: “You are the most important resource at this company”. He believes it, and he is right. His collaborators listen politely but are skeptical. They...
As digital becomes the new normal, the paths to success are there for the taking. But be sure you know  how to navigate the digital frontier. Acording to John Sviokla, head of Global Thought Leadership at PwC, in his article ‘Four...
  Bob Bennett, Vice President and Chief Learning Officer at FedEx Express, in his presentation, Putting the PIECES! Together: Developing an HR Strategy that Works for Business in the CLO Symposium Conference explained: “the people that make up that organisation are...
Talent, not capital, will be the key factor linking innovation, competitiveness and growth in the 21st century. HR must re-think its role to proactively seek out, engage and develop people’s potential. Better  data and metrics are critical to this...
An organization’s DNA – the combination of formal and informal traits that make up its “personality” – has a big impact on its potential for success. Understanding your company’s OrgDNA® type can help you determine whether your organization is...
Customer in the Center Identify what’s most important to your customers. Seth Godin is right: You want to focus your energy on pleasing your truly rewarding customers. If it’s not clear exactly who they are, make sure you’re spending enough time on...
  Total customer solutions: Does it work? Industrial companies are increasingly defining themselves as "service providers" and offering customers "one-stop solutions". They promise "total customer solutions" thanks to "integrated value chains". But current empirical studies show that the transition from producer to service...
more More, MORE! You’re spending all your time trying to please customers who never seem happy. Reading Seth Godin’s more More, MORE! could throw some light. Seth Godin is right: YOU WANT TO FOCUS YOUR ENERGY ON PLEASING YOUR TRULY REWARDING CUSTOMERS. IF IT’S NOT...
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