According to Don Sull, an alumnus of McKinsey and a senior lecturer at the Massachusetts Institute of Technology’s Sloan School of Management: When it comes to innovation, the single most common piece of advice may be to “think outside the box.” Constraints,...
How do companies get the emotional commitment from employees which leads to peak performance? This is the key question that Jon Katzenbach's Peak Performance book deals with. Almost all organizations selected were successful for at least a 10 year period based on...
According to Professor Adrian Furnham, a fully engaged employee can help drive a business forward, but when bad management starts to turn workers against the companyk as manifested in a number of counterwork behaviours, disruptive chaos can ensue. Find out...
Professor William A. Fischer on moving to where the ideas are flowing Agility: Idea Flow is Critical," interviewed by Paul Hunter. Engaging users is among the many secrets that underlie successful innovation. The newest innovation in innovation is the use of rich...
Business Book Review: Customer Service: New Rules for a Social Media World “Customers are more than five times as likely to post something online when they feel like they’ve been taken advantage of….Right away the odds are stacked against you. ...
 The Myth of Excellence In the book "The Myth of Excellence: Why Great Companies Never Try to be the Best at Everything," by Fred Crawford & Ryan Mathews, the authors contest that : "We assumed that consumers wanted the absolute lowest...
An interview with David Kester, Chief Executive, Design Council. To foster a culture of innovation, managers must look outward to identify consumers' problems and spark ideas for solving those problems. They must also ease employees' fear of change. Technology enables...
Clive Hyland  explains how understanding the workings of the ‘triune brain’ will help HR develop more effective performance strategies  The triune brain This model represents the important distinctions between the three evolutionary stages of human brain development. These layers are the...
Strategy That Works: Combining aspiration and execution to create lasting advantage "Strategy That Works" co-author, Paul Leinwand, brings to life some key concepts from the book. Building on more than a decade of research, he explains how companies like Haier,...
  Organizational culture is the pattern of basic assumptions, values, norms and artifacts shared by organizational members. These shared meanings help members to make sense out of the organization. The meanings signal how work is to be done and...
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