How do companies get the emotional commitment from employees which leads to peak performance? This is the key question that Jon Katzenbach's Peak Performance book deals with. Almost all organizations selected were successful for at least a 10 year period based on...
Strategic Partnerships By Professor James E. Henderson, Professor Charles Dhanaraj and Karine Avagyan with Michelle Perrinjaquet 79 participants from 50 companies attended an IMD Discovery Event that focused on the challenges involved in making strategic partnerships work. Download here>     Strategic Partnerships Models that Work This panel...
Conventional wisdom tells us that leaders are the men and women who stand up, speak out, give orders, make plans and are generally the most dominant, outgoing people in a group. But that is not always the case, according to...
more More, MORE! You’re spending all your time trying to please customers who never seem happy. Reading Seth Godin’s more More, MORE! could throw some light. Seth Godin is right: YOU WANT TO FOCUS YOUR ENERGY ON PLEASING YOUR TRULY REWARDING CUSTOMERS. IF IT’S NOT...
Google’s five keys to a successful team Collaborative teams do much of the work at organizations everywhere, so a research team from Google’s People Analytics group set out to determine what makes for an effective team at Google. And it...
According to Jenny Dearborn, the chief learning officer at SAP, companies that invest in creating strong learning cultures are more productive, innovative, and profitable. They also attract more talent and retain them longer. According to Ilie Ghiciuc, the more you...
John Baldoni,  a leadership consultant,and author of eight books, including Lead Your Boss, The Subtle Art of Managing Up, contests that creating urgency to save a sinking ship is imperative. Working long hours to do so is also critical,...
Marcia W. Blenko, Michael C. Mankins and Paul Rogers of Bain Consulting contest that many companies struggle to make and execute key decisions. Bain's Decision Insights series describes a five-step process that can boost your organization’s decision effectiveness and improve...
According to McKinsey research, many customer-experience transformations stall because leaders can’t show how these efforts create value. The authors, Joel Maynes and Alex Rawson in their article: 'Linking the customer experience to value,' contest that the reason is that they fail...
Theodore Kinni, a contributing editor of strategy+business, compiled Susan David’s essential reading, to beeter understand Emotion in the Workplace.   “Emotions can be harnessed to live and lead in better ways,” says Susan David. “For so long, we’ve treated emotions in organizations as warm, fluffy,...
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