The complex challenges that face teams, organizations and societies are demanding new ways of thinking about and shaping the future. In spite of decades of leadership research and the increasing demand for better leadership, we still do not have a...
The Employee Burnout Crisis: Study Reveals Big Workplace Challenge in 2017 The biggest threat to building an engaged workforce in 2017 is employee burnout. The newest study in the Employee Engagement Series conducted by Kronos Incorporated and Future Workplace® found 95...
How close are you to a balanced neurochemistry is the degree to which you will experience peak performance Science is crystal clear about it: All behaviour has a corresponding chemical pattern in the brain Through your daily behaviors and the environments...
In a recent survey by Deloitte, 78% of business leaders ranked employee retention as important or urgent. According to Barbara Bruno, employers retention efforts are failing, since they tend to focus too much on compensation, benefits and bonuses and not the...
Jeanne Meister, co-author of The 2020 Workplace, on how online technologies and the advent of digital and social media are changing the ways in which companies source talent, customize employee development, and promote agile leadership.  
According to McKinsey research, many customer-experience transformations stall because leaders can’t show how these efforts create value. The authors, Joel Maynes and Alex Rawson in their article: 'Linking the customer experience to value,' contest that the reason is that they fail...
Sloan Management Review poses the question: What types of people are more likely to be happy? A National Bureau of Economic Research working paper called “International Happiness,” by economists David G. Blanchflower of Dartmouth College in the U.S. and Andrew J. Oswald  of the University...
There is a fundamental change in the way to manage your employees and the relationship with them. Peter Cappelli - Wharton management professor Peter Cappelli, and director of Wharton’s Center for Human Resources   Cappelli cites studies showing that 91% of companies worldwide have...
  Incremental change is not enough for many companies today. These companies need to re-invent themselves. Re-invention is not changing what is, but creating what isn’t. A butterfly is not more or a better caterpillar, it is a completely...
Digitization is key to meet customer expectations and protect core businesses today. To not only stay in the game but capture new sources of value, companies will need to reinvent their customer experience. That begins with bringing in data and analytics-based insights...
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