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The Customer Intimacy Imperative (report+videos+resources)

Expert Talk Dr. Ev Damigo; PhD - March 22, 2019

Customer Intimacy Imperative = Customer Centricity According to Doug Leather, a leading expert in Customer Management in his article, 'The risk of NOT building customer centric capability,' for an organisation to be deemed ‘customer centric’ it will have developed the capability to design and to deliver...

Augmented Reality in Retail (article+videos)

FEATURED Dr. Ev Damigo; PhD - March 22, 2019

According to a strategy & business article, 'Why Augmented Reality Will Be the Next Revolution in Retail', the authors Kamil Klamann and Sekoul Krastev, contest that the Augmented Reality (AR) ecosystem has lacked a shared platform with mass acceptance. Whereas...

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Staffing Industry Latest Research

Estimating the Addressable Market for Recruitment Automation
This custom research report was commissioned by Indeed and overseen and conducted by SIA.Key Findings: The recruitment process is evolving rapidly due to technology advancements, and those who keep up with these changes will have an advantage in a competitive market. This report profiles changes, highlights technologies for recruitment automation, and estimates the global market […]
Legal Calendar 2023: APAC
Key Findings This report identifies the legal changes and developments highlighted in our quarterly Legal Updates that are expected to impact the contingent workforce environment in 2023 across the Asia Pacific region. Forthcoming changes highlighted include significant employment law changes in Australia and Malaysia; the Fair Pay Agreements scheme in New Zealand; outsourcing rules changes […]
Staffing Trends 2023
There are seven trends we are highlighting in 2023: Feeling a Bit Recession-y The Return of Unemployment Getting Transparent with Pay It’s All About the Platforms Staffing Plus Return to Manual Getting Creative with Payroll You can download the entire report here Staffing Trends 2023 - You do not have permission to view this object.
Best Practices for Adding SOW
Over the years, SIA’s research has consistently found that SOW management is an important part of contingent workforce program management spend. In SIA’s report, MSP Global Landscape and Differentiators 2022, service providers reported that 29% of the global spend within Managed Service Provider (MSP) programs was through SOW arrangements. By work arrangement, the largest share of […]

Social Talent

The Vital Role of Leadership in Today’s Workplace, with Pat Wadors
When we asked our SocialTalent Live event guest, the incredible Pat Wadors from UKG, what the major priorities are for CPOs in 2023, she responded with just one word – leadership. And so set the tone for our fireside chat. Leadership has a huge impact on so many aspects of a company. Strong leaders who […]
How to successfully hire as a first-time manager
Becoming a manager for the first time is no easy task. Our last article in this series touched on a few of the common mistakes that are made by first-time managers, but there was one in particular that deserves a more detailed examination – hiring. It’s all too easy to consider hiring as a recruiting […]
How Full-Cycle Recruiting Can Benefit Your Business
Full-cycle recruiting is an approach to talent acquisition that reimagines recruitment as a holistic process spanning from the initial job listing through to onboarding. Also known as end-to-end recruiting or full-lifecycle recruiting, the full-cycle recruitment process is managed from beginning to end by the same individual or team. Full-cycle recruiting is typically implemented by small […]

Undercover Recruiter

What’s Next for the #Quiet Hashtag Trend?
Nearly three years ago, we were introduced to the coronavirus. Now we have quiet quitting. Both are equally tenacious, and just when it seems we’re rid of them, they resurface in different forms. A few months ago, we learned about “quiet firing” and “quick quitting,” the first two variants of the quiet quitting trend. Now,… […]
How Recruiters Can Find Opportunity Amid Uncertainty
The forecasts are in, and economists paint a gloomy outlook for the UK economy in the coming months. It has been predicted that Britain risks being the first G7 nation to slip into recession – and the last one to get out of it – which is undoubtedly causing concern amongst business leaders. To prepare… […]
6 Wellbeing Trends that will Shape Work in 2023 and Beyond
Nuffield Health’s 2022 Healthier Nation Index study revealed one in three adults claims their mental health has got worse in the last year. The same statistic is also true of physical health, with a third of UK adults reporting a decline over the last 12 months. Employers have a responsibility to help individuals manage their wellbeing. However,… […]

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