To create growth in uncertain times, use this disciplined and market-focused methodology. It can help you discover and distill attractive new ideas and build a business case for implementing the best of them. by Greg Lavery and Chris Manning  After several...
The Sirens of consumer packaged goods (CPG) Strategy by Steffen Lauster Some strategic concepts, if they’re held as sacrosanct, can lead an entire industry in the wrong direction. Something of that sort has happened during the past two decades in the...
Most businesses endeavour to have an impact on the world and we make a case for business leaders to support and develop their employees according to the big shared purpose vision of their company. In recent years many organisations adopt...
In times of uncertainty, High Performing Organisations (HPOs) effectively address new challenges and opportunities, regulatory change and market shifts with new organisational structures, new operating models and new technologies. The ever-changing needs of the business and its operating environment make...
  Leadership IQ found that and astounding 46% of all new hires fail within 18 months. Google research found that the unstructured interviews used by most simply don’t predict on-the-job performance: “Interviews are a terrible predictor of performance.” “Many managers, recruiters, and...
We understand the needs and concerns of today’s employee. It starts with viewing employees as individuals, with lives that take place outside work. Your employees have expectations from their employers and what’s in it for them. Download >
Leading companies invest more in digital than their less well-performing counterparts do, according to McKinsey’s latest digital survey. They also invest by targeting each dimension in which digitization is rapidly advancing. The forces of digital have yet to become fully mainstream. On average,...
At an IMD Discovery Event, 75 participants reflected on the challenges of building a service-centric organization, discovered some of the best practices of leading companies and networked with their peers. Executives left better equipped to navigate the transition from the...
Helping your employees to improve and manage their physical and mental wellbeing can be extremely beneficial to your business   Download >
 Customer Intimacy Imperative = Customer Centricity According to Doug Leather,  a leading expert in Customer Management in his article, 'The risk of NOT building customer centric capability,' for an organisation to be deemed ‘customer centric’ it will have developed the capability to design and to deliver...
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