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The People Advantage

Cassandra Brown, stresses that a strong company culture can be the most powerful tool to attract, engage, and retain talent and recruiters should take advantage of that. According to Cassandra Brown, for years most companies have been placing a big...
Customer in the Center Identify what’s most important to your customers. Seth Godin is right: You want to focus your energy on pleasing your truly rewarding customers. If it’s not clear exactly who they are, make sure you’re spending enough time on...
  The Apprenticeship Levy, that the Confederation of British Industry labels it as a tax aims to induce employers to take more of these learners on. All firms with a payroll greater than £3 million will, from next month, have to pay 0.5...
CUSTOMER-CENTRICITY AND EMPLOYEE-CENTRICITY Customer-centricity encompasses both business processes, interactions, cultural mindsets, but also the actual way of doing business. According to Paula Clapon, a content strategist at gethppy.com, a customer-centric approach has been proven to add value to a company, as a cultural and...
According to Ashley Harshak, DeAnne Aguirre, and Anna Brown, the fact that change has become more frequent does not make such changes any easier. Change is, at its core, a people process, and people are creatures of habit, hardwired to resist...
Networked devices engaged in machine to machine conversations can optimize what to do, when to do it, and by how much, but do we trust them to ever ask: “why are we doing this in the first place?” Why are we...
Acording to by Katharine Schwab, innovation is hard to pin down, but with these six insights Ideo says it’s cracking the code. IDEO’s “Creative Difference” survey assesses an organization’s innovativeness, helping teams find tangible ways they can improve.  How do you...
Work-life balance, says Nigel Marsh, is too important to be left in the hands of your employer. Marsh lays out an ideal day balanced between family time, personal time and productivity — and offers some stirring encouragement to make...
Apple CEO Tim Cook explains how to hire people who will focus on collaboration and deliver the "magic" that happens when great minds come together. He talks about how intuition led him to Apple and how intuition develops over time. He...
  70 executives recently took part in a highly participative IMD Discovery Event to understand the concept of open innovation that is currently creating more choice for consumers than ever before. Businesses that fail to embrace open innovation run the...
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