Purpose-oriented workers are dramatically changing our workforce. Employees no longer want a 9-5 job, they want to help others and have an impact. According to Elizabeth Davis, Founding Partner, Carol Cone ON PURPOSE, organisations that unite around shared purpose, will...
"Culture" refers to norms of behavior and shared values among a group of people. "Norms of behavior" are ways of acting that persist because they are rewarded and the group teaches these behaviors to new people, sanctioning those...
 Anchoring change in a culture Culture change comes last, not first. Lasting change depends on results. You must show new approaches work and that it's worthwhile to change. Requires a lot of dialog. May involve turnover of key people...
  The key for HR is its ability to innovate and meet customer needs in the future...find the right people and put them in charge! But a key question for HR is: Are we so focused on tactical and operational that it...
  Neuroscience tells us that in culture transformations, we need to structure change by helping people understand what matters and how they need to behave. The old way is defunct.   According to Accenture research, the new way culture transformation has to be: ...
You can't earn the trust of your customers with a policy statement. You can only earn trust with actions. Don Peppers - Customer Relationship Management and Marketing Expert   The problem is that the "actions" your company takes are taken by employees, not by...
According to CIPD, HR leaders and managers today are embracing workforce diversity and inclusion. Diversity comprises not just the differences in people’s demographic characteristics (gender, language, culture and so on) but also work styles and opinions. Although diversity has...
HR bears the responsibility to promote wellness initiatives and employee incentive options as a cost-effective health, wellbeing  and work-life balance that will also yield important organisational performance benefits. HR administers benefits and work-life programs, provides benefits education and problem resolution...
Technological changes in the workplace have streamlined HR processes and made it much more efficient and work more collaborative. But at the same time, technological advancements have made it difficult for certain aged individuals to keep up. The knowledge upgrade needed...
  The digital advances have changed the workplace, but managers are still unsure of how to handle it – and less still how to harness it for employee motivation and engagement. Those issues of how technology affects employee engagement dominated CMI/Citrix webinar,...
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