IMD's book Quest: Leading Global Transformations by Professor Anand Narasimhan and Jean-Louis Barsoux, senior research fellow at IMD. Quest identifies seven key transformation journeys that companies are embarking on, along with valuable knowledge on how to get on track quickly...
70% of American employees say they love their jobs (Adobe) 77% of US employees say they’re satisfied with their workplace, ranking third in the world (EdenRed) 40% of Millennials have high job satisfaction (Deloitte) 80% of Americans would continue...
Business models are evolving to catch up with the emerging drivers of competition. Leaders must be capable to quickly adapt to new market developments. Success hinges first and foremost on "Thinking-Ahead" strategy and robust execution Because execution plays such a critical role...
  Q: I have read that you believe in trusting people to perform their duties at a high level and giving them a great degree of autonomy, and that those beliefs have been key to both Virgin’s creation of new...
You can't earn the trust of your customers with a policy statement. You can only earn trust with actions. Don Peppers - Customer Relationship Management and Marketing Expert   The problem is that the "actions" your company takes are taken by employees, not by...
Today’s digital economy requires organizations to find new ways to inspire their employees, and that starts with Future Work Now. Inspiring people through developing people yields incredible value for stakeholders, customers and employees alike. We are all motivated by unique desires, expectations,...
By Bettina Büchel & Christopher Zintel Nestlé, the world’s largest manufacturer and marketer of foods, has leveraged the Nestlé Continuous Excellence (NCE) program, a continuous improvement initiative based on LEAN and TPM principles, to deliver the “Nestlé Model” of steady,...
  To be effective, HR strategies must fit with overall organisational strategies, the environment in which the firm is operating, unique organisational characteristics, and organisational capabilities. HR strategies should also be mutually consistent and reinforce one another. An HR strategy’s effect...
Culture is critical to business success, and an important factor in successful transformation initiatives. Change management survey Culture is critical to business success, and an important factor in successful transformation initiatives. How to lead change management DeAnne Aguirre, senior partner with Strategy& and...
This Cass Business School research explores key findings from case studies: Context: The interpretation of intellectual capital reports requires an understanding of the contexts in which the reporting organisation operates. Value creation: Explicitly managing brand value focuses the attention...
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