CUSTOMER-CENTRICITY AND EMPLOYEE-CENTRICITY Customer-centricity encompasses both business processes, interactions, cultural mindsets, but also the actual way of doing business. According to Paula Clapon, a content strategist at gethppy.com, a customer-centric approach has been proven to add value to a company, as a cultural and...
Imagine what would happen if every person was connected to shared purpose at work. Connected to a meaningful job that mattered to them and society at large. Imagine how much more engaged, productive and satisfied they’d be. Think of what we could collectively...
How do companies get the emotional commitment from employees which leads to peak performance? This is the key question that Jon Katzenbach's Peak Performance book deals with. Almost all organizations selected were successful for at least a 10 year period based on...
    According to a Corvirtus report: 'What is Organizational culture: The quest is not whether your enterprise has a culture, but whether it’s the RIGHT one,' organizational culture is often referred to as “the way we do things around here,”...
There was a young student-archer who reached such proficiency in his art that he could shoot an arrow into a tree and then cleave that arrow into two with the next shot. He began to boast that he was a...
 Mindfulness - The unexpected organizational revolution | Peter Bostelmann   Mindfulness can restore balance to leaders and workplaces Our modern world has become unbalanced, with little time allocated for just "being" and reflection. Mindfulness can restore that balance to leaders and workplaces.  Mindfulness, practiced  in...
90% of employees are “open to new opportunities,” according to a LinkedIn survey. According to Gallup’s just-released Workplace report, that’s not quite true. The single most important thing for employees considering a new job isn’t income, it’s “the ability to do what...
According to Adam Sicinski passion is an energy source for living an inspired life that is driven by purposeful action. Passion is your vision for your life. Passion is born from trying new things and from broadening your horizons....
Procter & Gamble Chairman, President and CEO David Taylor explains how following your passion also means acknowledging that what excites us can change over time. Taylor was part of the Distinguished Speaker Series at Duke University's Fuqua School of Business
  How do “experience” and “memory” shape well-being? Author Jonathan Haidt talks about three of the ten great truths from his book The Happiness Hypothesis. To be a great truth, it has to arise on multiple continents and multiple eras,...
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